On a daily basis, I find that my clients are upset and frustrated that they cannot fix the problems that arise from their TV and sound system. They almost without fail remind me of the days where all you had to do was plug in an antenna and press power. While I completely understand this comment, it is actually much deeper than the surface statement.
For starters, the days of plugging in an antenna are not gone. You are still at total liberty to get a set of rabbit ears from Radio Shack and bring in quite a few channels like 2, 5, 11, 17, 36, 46, etc. But come on, you know you want more than the local broadcast. Having music throughout the house, for me, is life changing. If I didn’t have my music in the bath and bedroom while getting ready for the day, or at night while cooking and settling down for the evening, I would not be the same person. Likewise, my wife loves having her DVR to record shows that she would not normally be able to see because of her busy work schedule.
Having said all of this, it is true that the more stuff you own, the more that stuff owns you. With all of these great features in the home come the headaches associated with it occasionally not working. That’s where we come in. In my home I equate this to HVAC. I do not technically have to have air conditioning, but once you have it, you can’t do without it, and if it breaks, I’m stressed about it. I have to remind myself, however, that I just need to call a pro to come and fix it.
And this leads me to my final point, and that is to RELAX when you have A/V issues. Everyone’s TV breaks every now and then. Everyone experiences the issues with a remote control not working properly. This is normal, and is the reason that my company exists. While on the one hand, I say call us and we’ll get there as quick as possible, on the other hand, think of this as a temporary opportunity to experience what life was like before all this privilege. I know that it’s stressful if you’re anxious to see the final game of a sports series, or the season finale of House, but there is nothing better than a break from the norm to show you how great we have it. Just like my AC dying in the summertime, I am reminded of how great American inventions over the past 100 years have made my life today.